Questions and Answers

Can I meet anyone in your app for free?

Sure! For example, you can add your Date to what any girl could respond. Also you can find girlfriends who share your interests in Chats. Or you can just like girls’ profiles and chat with those who will like you back.

And what can I get with W Power?

W Power gives you the ability to write to literally any girl (no need to wait for a mutual like) and view profiles of girls who liked you or caught your attention in chat. W Power also gives you unlimited swipes and lets you search for girls by personality, appearance, and other advanced criteria. ⚡

How can I cancel my subscription?

You can manage your subscription on iOS devices using your Apple ID. You can configure and cancel your subscriptions in your account through a browser, from your iPhone's settings, or in the the Play Market app.
You can find detailed guides here:
- Apple website
- Google website

I haven’t renewed my subscription. Why does money disappear from my account?

According to App Store and Google Play guidelines, all subscriptions renew automatically. This means that Apple/Google will withdraw a payment every month within 24 hours prior to the end of your current subscription period unless you cancel your subscription. 👆

Will my subscription get canceled, if I delete the app or my profile?

No. Your subscriptions are linked not to your profile, but to your Apple ID/Google Play account. So even if you delete them, Apple/Google will still withdraw payments for your subscription from your account.

I want to refund my money…

If you don’t like the app's functionality, you may request a refund within 24 hours for iPhone or 48 hours for Android after signing up for a subscription. To do this, contact Apple/Google Support through your Apple ID/Google Play account. 💸

I’ve messaged your support team. When are you going to write me back?

Within 24 hours. But we always try our best to respond even faster.

It says something is wrong with my profile, but I didn’t do anything!

We try to protect Wonder against spam and other threats. Unfortunately, mistakes do happen. Contact us about the issue and send us the email address you use to log in, and we'll figure it out. 🤘

What can I do if moderators have declined my photos?

No offense, please. Every day we fight against fakes and men in our app, so we need to be strict. Try to add no heavily edited photos or pictures where it’s hard to see your face. If you still have problems, write us.

I’ve noticed a man in the app. What should I do?

Tap "Report" in his profile and pick the last reason from the list. We will figure it out soon! 💪

What does ‘Inactive profile’ actually mean?

It means girls rarely visit your profile. Upload a good-quality photo of you, add yourself to Dates and like other girls — your status will change soon.

What is a "crush" and what is it meant to be for?

A crush is a mutual like. It helps to bring hearts together. 💜